Privacy Policy
Last Updated: May 19, 2026
1. Introduction
This Privacy Policy describes how Soarware Labs ("Company," "we," "us," or "our") collects, uses, stores, discloses, and protects personal information when you visit GolfSimulatorAutomation.com, download or use the Golf Simulator Automation software, purchase products or services, or otherwise interact with us. GolfSimulatorAutomation.com is a product and service operated by Soarware Labs.
By accessing or using our website, software, and related services (collectively, the "Services"), you acknowledge that you have read and understand this Privacy Policy.
2. Information We Collect
We may collect the following categories of information:
- Contact Information: name, email address, phone number, company name.
- Account Information: usernames, passwords, and account preferences.
- Payment Information: billing details and transaction records. Payment card data is processed by third-party payment processors such as Stripe.
- Technical Information: IP address, browser type, operating system, device identifiers, crash logs, and diagnostic information.
- Usage Information: pages visited, downloads, software interactions, and support history.
- Communications: emails, support tickets, and other correspondence.
- Cookies and Similar Technologies: analytics, session, and preference data.
3. How We Collect Information
We collect information directly from you, automatically through your use of the Services, and from trusted third-party service providers such as payment processors, analytics providers, and hosting providers.
4. How We Use Information
We may use personal information to:
- Provide, maintain, and improve the Services.
- Process payments and send invoices or receipts.
- Respond to support requests and communicate with you.
- Authenticate users and secure accounts.
- Analyze usage and improve software performance.
- Detect fraud, abuse, and security issues.
- Comply with legal obligations.
- Send service-related notices and, where permitted, marketing communications.
5. Legal Bases for Processing
Where applicable, we process information based on one or more of the following: your consent, performance of a contract, our legitimate business interests, and compliance with legal obligations.
6. Payment Processing
Payments are processed by third-party payment processors such as Stripe. We do not store full payment card numbers on our own servers. Your payment information is subject to the privacy policies of the applicable payment processor.
7. Cookies and Analytics
We use cookies and similar technologies to operate the website, remember preferences, understand how users interact with the Services, and improve performance. These may include essential cookies, analytics cookies, and security cookies.
You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
8. Sharing of Information
We may share personal information with:
- Payment processors.
- Hosting and cloud providers.
- Analytics providers.
- Customer support and communication tools.
- Professional advisors such as accountants and lawyers.
- Law enforcement or regulators when required by law.
- Successors in the event of a merger, acquisition, or sale of assets.
9. Data Retention
We retain personal information only as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
10. Data Security
We use commercially reasonable administrative, technical, and organizational safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. International Transfers
Your information may be processed and stored in Canada, the United States, and other jurisdictions where our service providers operate. By using the Services, you acknowledge that information may be transferred across borders.
12. Your Rights
Subject to applicable law, you may have the right to request access to, correction of, deletion of, or restriction of processing of your personal information, and to withdraw consent where consent is the basis for processing. To make a request, contact us using the information below.
13. Children's Privacy
The Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children under 18.
14. Third-Party Links and Services
Our website or software may link to third-party websites or services. We are not responsible for the privacy practices or content of third parties.
15. Marketing Communications
Where permitted by law, we may send newsletters or promotional communications. You may opt out at any time by following unsubscribe instructions or contacting us directly.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised version on our website and update the "Last Updated" date. Continued use of the Services after changes become effective constitutes acknowledgment of the updated Privacy Policy.
17. Contact Information
If you have questions or requests regarding this Privacy Policy, please contact:
Soarware Labs
Email: craig@soarwarelabs.com
Website: https://golfsimulatorautomation.com